PCI offers a unique set of services to ensure a pleasant and stress-free atmosphere as patients begin their journey into the USA.

Due to the complex set of needs for international patients which are non-medical, our Patient Services Coordination team assists with a variety of patient-focused concierge services to ensure the comfort and peace of mind for patients and their families.

Some services provided by our staff and affiliates are:

  • Arranging initial accommodations prior to arrival
  • Round trip airport transportation with an Arabic speaking driver (Rochester and Minneapolis airports)
  • Greeting and assisting patients at the airport during arrivals and departures
  • Check-in assistance at local hotels
  • Tour and orientation handbook provided upon arrival
  • Activating phone and utilities
  • Fulfilling religious and cultural needs
  • Setting up bank accounts and assisting with non-medical finances
  • Assisting with vehicle rental
  • Helping patients transition to houses and apartments
  • Non-medical interpretation
  • Assisting with travel arrangements
  • Retail and grocery shopping
  • Enrolling children in area schools

Does this sound like a service you require? Request an appointment.